Returns & Exchange Policy
We are sorry it didn’t work out this time, but please come back soon.
We proudly offer Returns and Free Exchanges for U.S. orders within 30-days.
Due to the current delays with the postal services, items mailed back to us without first requesting a return via email will not be accepted because of potential loss of your return in transition.
To be eligible for a return, your item must be returned within 30 days and in the same condition that you received it – unworn and unused, with tags and in its original packaging. You will also need to provide your order number or the
packing slip. Please request a shipping label for your return via email at firstname.lastname@example.org.
Return labels are only available for orders shipped to the continental United States. An $8.95 fee will be deducted from all returns to help defray shipping costs.
Returns requested after 30 days but within 90 days (and determined eligible) will receive a refund credit in the form of a Sun50.com gift card.
Product exchanges are permitted within 30 days of purchase with no shipping fees.
Product Damage or Error:
Please inspect your order upon receipt and contact us via email at email@example.com immediately if the item is defective or if you receive the wrong item or size, so we can evaluate the issue and make it right.
Final Sale Policy:
Items indicated as “Final Sale” cannot be returned, and we do not accept returns of gift cards. Also, all sale items purchased at a discount greater than 30% are final sale and cannot be returned or exchanged.
You are always welcome to contact us at firstname.lastname@example.org
with any return requests or questions, and we will promptly respond.
How to Return or Exchange:
1. Contact us at email@example.com or fill out the form below. Please include your order # and the item(s) you would like to return.
2. Within 24 hrs of your request (M-F), we will email you a return shipping label with instructions on how to return your package.