Returns & Exchange Policy

We are sorry it didn’t work out this time, but please come back soon.

We proudly offer Returns and Free Exchanges for U.S. orders within 30-days.

Due to the current delays with the postal services, items mailed back to us without first requesting a return via email will not be accepted because of potential loss of your return in transition.

To be eligible for a return, your item must be returned within 30 days and in the same condition that you received it – unworn and unused, with tags and in its original packaging. You will also need to provide your order number or the
packing slip. Please request a shipping label for your return via email at wecare@sun50.com.

Return labels are only available for orders shipped to the continental United States. An $8.95 fee will be deducted from all returns to help defray shipping costs.

Returns requested after 30 days but within 90 days (and determined eligible) will receive a refund credit in the form of a Sun50.com gift card.

Product exchanges are permitted within 30 days of purchase with no shipping fees.

Product Damage or Error:
Please inspect your order upon receipt and contact us via email at wecare@sun50.com immediately if the item is defective or if you receive the wrong item or size, so we can evaluate the issue and make it right.

Final Sale Policy:
Items indicated as “Final Sale” cannot be returned, and we do not accept returns of gift cards. Also, all sale items purchased at a discount greater than 30% are final sale and cannot be returned or exchanged.

You are always welcome to contact us at wecare@sun50.com
with any return requests or questions, and we will promptly respond.

How to Return or Exchange:

1. Contact us at  wecare@sun50.com or fill out the form below. Please include your order # and the item(s) you would like to return.

2. Within 24 hrs of your request (M-F), we will email you a return shipping label with instructions on how to return your package.